Raise a concern through official channels
If you have a concern about a vacancy, a payment request, a staff interaction, document handling or any recruitment or Wakala process, contact Ibran International directly and keep the relevant evidence. A complaint costs nothing and will not affect how your case is handled.
How to reach us
- WhatsApp: +92 336 3229777
- Office landline: 051 6126241
- Email: info@ibraninternational.com
- In person: Office No. 09, 2nd Floor, Kala Khan Shopping Center, Shamsabad, Murree Road, Rawalpindi, Punjab, Pakistan — Monday to Saturday, 9:00 am to 6:00 pm.
Information to include
- Your full name and a reachable contact number.
- Your reference number (it looks like IBR-WAK-… or IBR-CAN-…), or the job permission number, if available.
- Date, location and the name of the person involved.
- A clear description, and copies of relevant receipts or messages.
Payments and impostors
Payment is accepted only at our office or into the company account — never into a personal account — and always against a receipt. Ibran International has no sub-agents and no branch offices. If anyone claims to represent us from another city, office or personal number, do not pay them; confirm with us first on the channels above.
Regulatory escalation
You can independently verify our OEP licence status, and lodge a complaint with the regulator, through the official Bureau of Emigration & Overseas Employment website. If you believe you have been defrauded in the name of overseas employment — by anyone — you may also report the matter to the Federal Investigation Agency (FIA). Ibran International does not control the BEOE or FIA websites or their decisions.